Clarinity — Privacy Policy

Effective Date: 7th November 2026

Data Controller: Clarinity Limited (company number 17559716), registered at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

1. Data We Collect & Purpose

We process account registration details (name, email address, authentication metadata), subscription billing status (via our Merchant of Record, Paddle.com Market Limited), and workspace survey configurations to provide, secure, and maintain the Clarinity platform. For survey responses collected by our Customers, Clarinity acts as a Data Processor on behalf of the Customer under our Data Processing Agreement.

2. Data Storage, Security & Retention

Primary database storage is hosted in AWS EU-West (Ireland) via Supabase with TLS encryption in transit, AES-256 encryption at rest, and strict Row-Level Security (RLS). Users may export their data or request permanent account erasure at any time from Account Settings or by emailing privacy@clarinity.com.

Privacy Contact: privacy@clarinity.com | Support: support@clarinity.com